Introduction to bank transfers
Bank transfers are an offline payment method but can also be made online if you have home banking. Bank transfers take more time to clear than online payment methods and are more susceptible to mistakes being made. As a result they are not the ideal method for internet shopping. Bank transfers are, however, still used to pay for products and services purchased online specifically because they are perceived as more reliable and familiar by consumers.
How do bank transfers work?
When bank transfers are used to pay for products and services, it is always the purchaser that takes the initiative.
It is up to them to order their bank to transfer a certain sum from their account to the account of the partner authorised by Maserati to receive that sum on its behalf. The purchaser may make the bank transfer using their home banking service or by completing and signing a bank transfer request form at their bank. Many banks allow their customers to also make bank transfers by phone.
What bank information should I use to make my payment?
Bank coordinates will be shown after the order resume.
Please remember to indicate your order number in the payment description field.
What are the advantages and disadvantages of paying by bank transfer?
- Bank transfers are a very secure payment method because the purchaser does not have to communicate any personal information over the internet.
Bank transfers are an offline payment method and thus it takes longer for the payment to be received by the seller. This has the knock-on effect of delaying the dispatch of the purchased goods. Moreover, the goods are not reserved for the purchaser when the order is made but when the payment goes through. Thus it is always possible that one or more of the articles ordered may be sold out by the time the payment comes through. In such cases, we will, of course, reimburse the said amount.
- Bank transfers are subject to human error. The purchaser must complete the form using information from other sources which often results in copy errors.
Costs of bank transfers
?For bank transfers from overseas banks, MaseratiStore.com charges 13.50 Euro commission. It does not charge any additional fee for payments made by bank transfers from Italian banks.
Any fees involved in the making of a bank transfer must be borne by the purchaser.
What do I need to make a payment by bank transfer?
To make a payment by bank transfer you will need to correctly copy the number of the account to which the amount is being paid. This is indicated on the bank transfer summary screen on the MaseratiStore.com site and in the email summarising the transaction.
You will also need a bank transfer form - these are normally available free of charge from any bank.
The form is not necessary, however, if you are requesting the transfer by telephone or using home banking.
In order to ensure that the transfer is successful, you must include the relevant code in the Reference box - this is shown on the payment summary screen, as well as in the summary email and state triboo digitale s.r.l. as the beneficiary.
In order for your transfer to be made you must pay the TOTAL amount indicated on the payment summary screen.
N.B.: Payments may only be made in Euros.
Bank transfers normally take seven working days to clear from the date the order is made.
Once this period passes, your order is automatically cancelled from the system.
Should we receive payment after this seven-day period, we will, of course, reimburse the full amount.
If you wish to receive additional information on this payment system, you can contact MaseratiStore.com Customer Care at customercare@Maseratistore.com
We would also advise you to contact your bank to familiarise yourself with its bank transfer methods.